We live in East Yorkshire where tap water is very hard. Our life is very busy as we both work full time and have two young children . Our two year old daughter suffered from dry skin condition since birth. We tried absolutely everything including steroids bath additives and a few different creams, changing her diet, nothing worked.

Since Ian installed the water softener she doesn’t have those problems any more, amazingly she improved within a few days and she doesn’t need any treatment !

Apart from this we also noticed that the toilets, bathrooms and dishwasher are so much cleaner. The dishes are spotless ,the washing is softer and cleaner and we use less cleaning products.
We really are more than happy with it and our daughter’s health is priceless.

Marek & Marta Dv.

Water filtration or purification can be achieved many ways by removing chemicals, biological contaminants, and gasses from your contaminated water supply. Tap water is treated with many chemicals in order to kill bacteria and prolong it’s bacteria free life to your tap or water supply. Along the way, it also picks up many contaminants like toxic metal salts, hormones, and pesticides, or it may become contaminated by your pipes (e.g. lead, bacteria).

energy-saving-trustHaving a water filtration system in place for your whole property means every item in your home will benefit.

We can install a system that will work for you and save you money in many ways.

Once installed, a new kitchen or bathroom will undoubtedly look fantastic and we are sure you will want to keep it looking that way. Unfortunately hard water has other ideas and will want to quickly ruin your investment. In addition to the obvious signs, such as the unsightly deposits on sinks, taps, work surfaces and shower screens which require constant, time consuming effort to remove, are you aware that it can also cause problems in the places that you can’t see? Limescale deposits can be very damaging to your central heating system and to your appliances, such as washing machines and dishwashers etc.

Limescale build up is a problem because you live in a hard water area. Unfortunately limescale is not the only problem that hard water brings, it also costs you more money to run your home

 TwinTec Logo High ResThe TwinTec water softener packs a little more punch than all the rest of our water softeners. This is because the TwinTec water softener has 2 cylinders as oppose to just one like most industry standard water softeners have. This means that whilst one cylinder is regenerating the other cylinder is still working hard to soften your water. This means the TwinTec S3 water softener delivers an uninterrupted softened water supply no matter how much water your family uses. All this from a water softener that fits under your kitchen sink.

Some of our customers have come across seemingly cheaper alternatives to water softeners. The reality is that these devices simply do not work.

Using softened water will start to remove scale from your home in two weeks.

The amount of scale already in your home can affect how quickly softened water will get rid of it.


● In six weeks, scale will be gone from your kettle

● In six months, scale will be gone from your heat exchanger

● In two years, scale will be gone from the rest of your pipework

How water softeners remove scale

Hard water comes into the home at approximately 300 parts-per million (ppm). After it passes through a water softener, it’s at virtually zero.

This means when the water enters your pipes, it dissolves the chalk and limescale – reflecting the natural process when water goes underground to create cave networks.

Over time, hardness is filtered from your pipes and goes down the drain, leaving you with softened water.

During this process, water comes out of your tap at around 10-15 ppm of hardness. New customers will notice a change of taste in water and start to see a difference in appliances such as a kettle.

For customers that move house

Previous customers that take their water softener to a new home may notice the water quality isn’t as good as before.

Often, this is down to their new home having scale build up in the pipework, meaning the water will be running at between 10-15 ppm.

For small households

This can also be the case in homes with only one or two residents.

When hot water isn’t used over a period of time, it sits in the hot water cylinder where it dissolves the scale. The hardness will go up to over 20 ppm in this case.

If the home uses a lot of water, hardness only gets up to approximately 5-10 ppm.

The scale is softened to a point where it becomes a minimal concentration of hardness, which comes out your tap.

The hard water comes into the house with a hardness of approximately 300 ppm, which is reduced to almost zero by the softener.

Water that has almost no hardness will want to dissolve rather than precipitate hardness. As this softened water goes into the pipe, it starts to gradually dissolve the chalk and lime in the pipe. It will come out of your tap with a hardness of 10-15 ppm.

This minimal concentration of hardness then passes through the system as the water is used.

You cannot taste this concentration and it poses no health risks.

  • Eliminates limescale from your kitchen and bathroom

  • Improves the efficiency of your water heating

  • Gives you softer skin and shinier hair

  • Reduces damage to your boiler

  • Prolongs the lifespan of your kitchen appliances

  Physical Conditioners Conventional Water Softeners The Harvey Water Softener
  Small devices that attach to pipes and use magnetism to stop limescale building up. Single tank softeners with electric timers. Most use tablet or granular salt. The twin tank, duplex parallel, block salt softener.
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